Online Dispute Resolution Resources

Arbitration

AAA Virtual Hearing Guide for Arbitrators and Parties

AAA Virtual Guide for Arbitrators and Parties Using Zoom

AAA Model Order and Procedures for a Virtual Hearing via Videoconference

ICCA-NYC Bar-CPR Cybersecurity Protocol for International Arbitration (2020 edition)

Leveraging Technology for Fair, Effective, and Efficient International Arbitration , International Chamber of Commerce (ICC) Commission on Arbitration and ADR (February 2022) - includes sample procedural language (e.g., template order for the conduct of an evidentiary hearing by videoconference) and checklists (e.g., selecting an online case management platform or third-party videoconference host)

Law in Order (eHearing services--online hearing and tribunal books, evidence presentation, etc.)

Opus 2 (electronic hearings for arbitrations)

Model Procedural Order for Final Hearing via Zoom, Stephanie Cohen (April 2020)

Chartered Institute of Arbitrators' Guidance Note on Remote Dispute Resolution Proceedings (April 2020)

CPR Model Procedural Order for Virtual Arbitration Hearing , Richard Ziegler and others (April 2020)

Providers for remote hearings and witness testimony: Griffin Group International , Veritas Broadcasting , and Lexitas

Mediation

Zoom: Basics for Users , Prof. Sharon Press and students ("Prof. Press") (Mitchell Hamline School of Law)

Formalizing Settlement Agreements Online, Prof. Press

Ground Rules for Online Mediation, National Academy of Distinguished Neutrals

Zoom: How to Share Your Screen, Prof. Press

Zoom: How to Edit Your Name to Ensure Privacy, Prof. Press

Zoom: iPhone Basics, Prof. Press

Zoom: Security White Paper, Zoom Video Communications, Inc.

Zoom: Policies and Terms, Zoom Video Communications, Inc.